/* Layout: phone-first customer card (coaster stamps) + dense operator panel. */
:root {
  --bg: #F1F3EE;
  --surface: #FFFFFF;
  --soft: #E6EBE3;
  --ink: #17221E;
  --muted: #5B6862;
  --line: #D6DCD2;
  --accent: #1E6B58;
  --accent-ink: #FFFFFF;
  --accent-soft: #D5E8E0;
  --stamp: #C97A1E;
  --stamp-soft: #F6E6CF;
  --ok: #2E7A4C;
  --ok-soft: #DCEFE2;
  --warn: #A5620F;
  --warn-soft: #F8EAD3;
  --bad: #A83A34;
  --bad-soft: #F5DEDB;
  --info: #2F5E9E;
  --info-soft: #DDE7F5;
  --shadow: 0 1px 2px rgba(23,34,30,.06), 0 6px 20px rgba(23,34,30,.06);
  --f-display: "Alfa Slab One", "Rockwell", "Georgia", serif;
  --f-body: "Figtree", "Segoe UI", system-ui, -apple-system, sans-serif;
  --f-mono: "JetBrains Mono", ui-monospace, "SFMono-Regular", Menlo, monospace;
  --r: 14px;
}
@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --bg: #0E1512; --surface: #16201C; --soft: #1D2925; --ink: #E6ECE8; --muted: #97A69F; --line: #2B3833;
    --accent: #52B797; --accent-ink: #0A1512; --accent-soft: #183A30; --stamp: #E8A64E; --stamp-soft: #3A2A14;
    --ok: #6FC48E; --ok-soft: #173424; --warn: #E3A650; --warn-soft: #382812; --bad: #E47C74; --bad-soft: #3A1B19;
    --info: #86AEE8; --info-soft: #1A2A42; --shadow: 0 1px 2px rgba(0,0,0,.3), 0 6px 20px rgba(0,0,0,.25);
    color-scheme: dark;
  }
}
:root[data-theme="dark"] {
  --bg: #0E1512; --surface: #16201C; --soft: #1D2925; --ink: #E6ECE8; --muted: #97A69F; --line: #2B3833;
  --accent: #52B797; --accent-ink: #0A1512; --accent-soft: #183A30; --stamp: #E8A64E; --stamp-soft: #3A2A14;
  --ok: #6FC48E; --ok-soft: #173424; --warn: #E3A650; --warn-soft: #382812; --bad: #E47C74; --bad-soft: #3A1B19;
  --info: #86AEE8; --info-soft: #1A2A42; --shadow: 0 1px 2px rgba(0,0,0,.3), 0 6px 20px rgba(0,0,0,.25);
  color-scheme: dark;
}

* { box-sizing: border-box; }
body { margin: 0; background: var(--bg); color: var(--ink); font: 15px/1.5 var(--f-body); -webkit-font-smoothing: antialiased; }
h1, h2, h3 { margin: 0; text-wrap: balance; line-height: 1.15; }
p { margin: 0; }
button, input, select, textarea { font: inherit; color: inherit; }
a { color: var(--accent); }
:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
.num { font-family: var(--f-mono); font-variant-numeric: tabular-nums; }
.muted { color: var(--muted); }
.small { font-size: 13px; }
.eyebrow { font-size: 11.5px; letter-spacing: .09em; text-transform: uppercase; color: var(--muted); font-weight: 600; }

/* ---------- buttons & fields ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; border: 1px solid var(--line); background: var(--surface); padding: 10px 16px; border-radius: 10px; font-weight: 600; cursor: pointer; text-decoration: none; color: var(--ink); line-height: 1.2; }
.btn:hover { background: var(--soft); }
.btn.primary { background: var(--accent); border-color: var(--accent); color: var(--accent-ink); }
.btn.primary:hover { filter: brightness(1.07); }
.btn.big { width: 100%; padding: 15px 18px; font-size: 16px; border-radius: 12px; }
.btn.sm { padding: 6px 10px; font-size: 13px; border-radius: 8px; }
.btn.ghost { background: transparent; border-color: transparent; color: var(--muted); }
.btn.ghost:hover { background: var(--soft); color: var(--ink); }
.btn.wa { background: #1FA855; border-color: #1FA855; color: #fff; }
.btn[disabled] { opacity: .5; cursor: not-allowed; }
.field { display: grid; gap: 6px; }
.field label { font-size: 13px; font-weight: 600; }
.field .hint { font-size: 12px; color: var(--muted); }
.input { width: 100%; padding: 12px 13px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); font-size: 16px; }
.input:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
textarea.input { min-height: 72px; resize: vertical; font-size: 14px; }
.row2 { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.check { display: flex; gap: 10px; align-items: flex-start; font-size: 13px; color: var(--muted); }
.check input { width: 18px; height: 18px; margin-top: 2px; accent-color: var(--accent); flex: none; }
.err { color: var(--bad); font-size: 13px; font-weight: 600; }
.pill { display: inline-flex; align-items: center; gap: 5px; font-size: 12px; font-weight: 600; padding: 3px 9px; border-radius: 99px; white-space: nowrap; }
.pill.ok { background: var(--ok-soft); color: var(--ok); }
.pill.warn { background: var(--warn-soft); color: var(--warn); }
.pill.bad { background: var(--bad-soft); color: var(--bad); }
.pill.info { background: var(--info-soft); color: var(--info); }
.pill.stamp { background: var(--stamp-soft); color: var(--stamp); }
.pill.plain { background: var(--soft); color: var(--muted); }

/* ---------- customer (phone) ---------- */
.cust { max-width: 440px; margin: 0 auto; padding: 20px 16px 36px; display: grid; gap: 18px; }
.cust-head { display: grid; gap: 6px; text-align: left; }
.cust-head .bar { font-family: var(--f-display); font-size: 30px; letter-spacing: .01em; color: var(--ink); }
.cust-head .lead { color: var(--muted); font-size: 15px; }
.card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--r); padding: 18px; display: grid; gap: 14px; box-shadow: var(--shadow); }
.coasters { display: flex; gap: 10px; justify-content: space-between; }
.coaster { flex: 1 1 0; min-width: 0; aspect-ratio: 1; max-width: 64px; border-radius: 50%; border: 2px dashed var(--line); display: grid; place-items: center; font-family: var(--f-mono); font-size: 13px; color: var(--muted); position: relative; background: var(--bg); }
.coaster.on { border: 3px solid var(--stamp); background: var(--stamp-soft); color: var(--stamp); }
.coaster.on::after { content: ""; position: absolute; inset: 5px; border-radius: 50%; border: 1.5px solid var(--stamp); opacity: .55; }
.coaster.on svg { width: 55%; height: 55%; }
.coaster.new { animation: stampIn .55s cubic-bezier(.2,1.6,.4,1) both; }
.coaster.gift { border-style: solid; border-color: var(--accent); color: var(--accent); background: var(--accent-soft); }
@keyframes stampIn { 0% { transform: scale(1.8) rotate(-18deg); opacity: 0; } 100% { transform: scale(1) rotate(0); opacity: 1; } }
@media (prefers-reduced-motion: reduce) { .coaster.new { animation: none; } }
.progress-note { display: flex; justify-content: space-between; align-items: baseline; gap: 10px; font-size: 14px; }
.big-title { font-family: var(--f-display); font-size: 26px; line-height: 1.1; }
.review { background: var(--soft); border-radius: var(--r); padding: 16px; display: grid; gap: 10px; }
.stars { color: var(--stamp); letter-spacing: 3px; font-size: 20px; }
.banner { border-radius: var(--r); padding: 14px 16px; display: grid; gap: 4px; }
.banner.bday { background: var(--info-soft); color: var(--info); }
.banner.bday strong { color: var(--ink); }
.reward { border: 2px solid var(--accent); background: var(--accent-soft); }
.pin-row { display: flex; gap: 8px; }
.pin-row .input { letter-spacing: .4em; text-align: center; font-family: var(--f-mono); }
.cust-foot { text-align: center; font-size: 12.5px; color: var(--muted); display: grid; gap: 6px; }
.linkish { background: none; border: 0; padding: 0; color: var(--accent); font-weight: 600; cursor: pointer; text-decoration: underline; text-underline-offset: 3px; }

/* ---------- panel ---------- */
.panel { max-width: 1180px; margin: 0 auto; padding-block: 20px 48px; display: grid; gap: 20px; }
.panel-top { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px; }
.panel-top .name { font-family: var(--f-display); font-size: 26px; }
.tabs { display: flex; gap: 4px; background: var(--soft); padding: 4px; border-radius: 12px; flex-wrap: wrap; }
.tab { border: 0; background: transparent; padding: 8px 14px; border-radius: 9px; font-weight: 600; color: var(--muted); cursor: pointer; }
.tab[aria-selected="true"] { background: var(--surface); color: var(--ink); box-shadow: var(--shadow); }
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 12px; }
.kpi { background: var(--surface); border: 1px solid var(--line); border-radius: var(--r); padding: 14px 16px; display: grid; gap: 2px; text-align: left; cursor: pointer; }
.kpi:hover { border-color: var(--accent); }
.kpi .v { font-family: var(--f-mono); font-size: 28px; font-weight: 600; font-variant-numeric: tabular-nums; }
.kpi .l { font-size: 13px; color: var(--muted); }
.kpi.hl-info .v { color: var(--info); } .kpi.hl-warn .v { color: var(--warn); } .kpi.hl-ok .v { color: var(--ok); }
.split { display: grid; grid-template-columns: minmax(0, 1.6fr) minmax(0, 1fr); gap: 12px; }
@media (max-width: 860px) { .split { grid-template-columns: 1fr; } }
.box { background: var(--surface); border: 1px solid var(--line); border-radius: var(--r); padding: 16px; display: grid; gap: 12px; min-width: 0; align-content: start; }
.box h3 { font-size: 15px; font-family: var(--f-body); font-weight: 700; }
.chart svg { width: 100%; height: auto; display: block; }
.chart text { fill: var(--muted); font: 11px var(--f-mono); }
.chart .bar { fill: var(--accent); }
.chart .bar.last { fill: var(--stamp); }
.chart .grid { stroke: var(--line); stroke-width: 1; }
.chart .val { fill: var(--ink); font-weight: 600; }
.upcoming { display: grid; gap: 8px; }
.upcoming .it { display: flex; justify-content: space-between; align-items: center; gap: 10px; padding: 8px 0; border-bottom: 1px solid var(--line); }
.upcoming .it:last-child { border-bottom: 0; }
.toolbar { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; justify-content: space-between; }
.chips { display: flex; flex-wrap: wrap; gap: 6px; }
.chip { border: 1px solid var(--line); background: var(--surface); padding: 6px 12px; border-radius: 99px; font-size: 13px; font-weight: 600; cursor: pointer; color: var(--muted); }
.chip b { font-family: var(--f-mono); font-weight: 600; margin-left: 4px; }
.chip[aria-pressed="true"] { background: var(--ink); color: var(--bg); border-color: var(--ink); }
.search { max-width: 260px; padding: 8px 12px; font-size: 14px; }
.tablewrap { overflow-x: auto; border: 1px solid var(--line); border-radius: var(--r); background: var(--surface); }
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th { text-align: left; font-size: 11.5px; letter-spacing: .07em; text-transform: uppercase; color: var(--muted); font-weight: 600; padding: 10px 12px; border-bottom: 1px solid var(--line); white-space: nowrap; background: var(--soft); }
td { padding: 11px 12px; border-bottom: 1px solid var(--line); vertical-align: middle; }
tr:last-child td { border-bottom: 0; }
td .who { font-weight: 600; }
td .sub { font-size: 12.5px; color: var(--muted); }
.dots { display: inline-flex; gap: 3px; }
.dots i { width: 9px; height: 9px; border-radius: 50%; background: var(--line); display: block; }
.dots i.on { background: var(--stamp); }
.actions { display: flex; gap: 6px; justify-content: flex-end; flex-wrap: wrap; }
.empty { padding: 28px; text-align: center; color: var(--muted); }
.settings { display: grid; gap: 14px; max-width: 720px; }
.qrwrap { display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 20px; align-items: start; }
@media (max-width: 640px) { .qrwrap { grid-template-columns: 1fr; } }
.qr { background: #fff; padding: 14px; border-radius: 12px; border: 1px solid var(--line); width: 220px; max-width: 100%; }
.qr canvas, .qr img, .qr svg { width: 100% !important; height: auto !important; display: block; }
.code { font-family: var(--f-mono); font-size: 13px; background: var(--soft); padding: 8px 10px; border-radius: 8px; word-break: break-all; }
.steps { margin: 0; padding-left: 20px; display: grid; gap: 6px; }
.toast { position: fixed; left: 50%; bottom: calc(20px + env(safe-area-inset-bottom, 0px)); transform: translateX(-50%); background: var(--ink); color: var(--bg); padding: 10px 16px; border-radius: 10px; font-weight: 600; font-size: 14px; z-index: 50; box-shadow: var(--shadow); max-width: calc(100% - 32px); }
@media (max-width: 720px) {
  .hide-sm { display: none; }
  .search { max-width: none; flex: 1 1 100%; }
}
[hidden] { display: none !important; }
.panel > *, #body > div > *, .panel-top > * { min-width: 0; }
.banner.friend { background: var(--stamp-soft); color: var(--stamp); }
.banner.friend strong { color: var(--ink); }
.refcode { display: flex; align-items: center; justify-content: space-between; gap: 12px; background: var(--soft); border: 1.5px dashed var(--line); border-radius: 12px; padding: 10px 14px; }
.refcode b { font-size: 24px; letter-spacing: .18em; }